| If you need any further assistance, feel free to contact us: (510) 644-2779 / (800)752-5522 Always wear your Cord-Mate Help Button when you are at home. The Help Button will not work in an emergency if you can't reach it! To call for assistance, aim the Help Button toward the pull-cord and press the button. When you hear the buzzer, the cord has been pulled. If you do not hear the buzzer, release the button and press again. The help button is waterproof. You can wear it when in the shower or bathing. Furniture placed in front of the activator may shorten the range of the Help Button. Do not place large metal objects near the Activator. Do not unplug the Activator. Make sure the red light on the Activator is always on. Notify the staff immediately if the light is not on. The Help Button battery will last ten years or more. The battery is not replaceable. The year of purchase is engraved on the back. Test the help Button and the pull-cord Activator every month. Notify the staff before testing. To test, press the Help Button while in your protected area. The buzzer should sound and the pull-cord should be pulled. Verify with the staff that the alarm was sounded. Test the help button from various locations both inside and outside your home to determine your protected area. Its signal will pass through windows and walls. Click here for a detailed Diagram Insert mounting bolt with washer through Activator. Hold Activator at desired height above the floor. Align plunger with pull-cord. Make sure power cord reaches outlet. Tap bolt to mark location on wall. Avoid studs. Push plastic anchor into wallboard and gently rotate it into wall with Phillips driver. Bolt Activator firmly to wall. Lift plunger up all the way and tie pull-cord to eye bolt. Tighten lock-nuts. Plug power cord into an UNSWITCHED 110 VAC grounded electrical outlet. The power indicator light should be illuminated. Unplug the Activator before installation or removal. Press the Help Button. The buzzer should sound and the pull-cord should be pulled. Manually reset the pull-cord switch. If the switch was not pulled far enough, screw the eye bolt in to tighten the pull-cord. Tighten lock-nut. Click here for a detailed Diagram A small coding button is located on the front of the Activator (See Diagram). Gently depress this button and at the same time push the new Help Button for 3-5 seconds. Release and repeat if necessary until the Activator buzzes. The Activator will retain the code in memory even if power is removed. Up to sixty different Help Button codes can be stored at the same time. To erase all codes, unplug Activator. Depress coding button and at the same time plug in Activator. Release Coding button. |
C. Hefner
(Tuscan, AZ)“I have never had to use the Vital Link Medical Alert system since signing up 2 years ago. But it has been a relief for my family to know that I can reach help when they are gone. It also gives me peace of mind knowing help will arrive at the push of a button when I’m alone…P.S. Plus, it is a reasonable monthly charge.”
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