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1-800-752-5522 - Toll Free
(510) 338-3466
(510) 338-3467 - Fax

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BBB A+ Highest Rating

Client Testimonials

For written client testimonials click here

Dorothy Davis (San Francisco, Ca)—her niece, Sherry Cochran:
“I am Dorothy’s niece, my husband and I take care of most of her needs. I myself think your company is wonderful, very caring and professional. Keep up the good work.”

Joan Worthington (Hayward, Ca):
I just wish I had known about Vital-Link before my two falls this January and March. I feel very confident wearing my alarm system; knowing that I am not completely alone. Living by myself, I have less fears. Thanks to all for your help.”

Maxia Baer (Medina, OH)
“Thank God I have not had to have anyone called for me. Oh yes, I have fallen, but could always get up. However, it is good to know there is help if I need it. I thank my daughter-in-law for helping me get it. May you continue to be of service to others. Oh yes, the price is right too.”

Gladys Legrande (Oakland, Ca):
It’s like having a good friend you can call anytime you need them. Thanks for always being there for me.”

Margaret Couche (Castro Valley, Ca):
“When I need help Oct 17, 2007, you sent help quickly. I tell everyone how glad I was to have the little button—how very glad to know I’m not “alone” for long if I fall again. Thank you all.”

Ursula Lightle (Hollywood, FL)
“8 months ago, I had a mini stroke and wished I had your ‘Vital-Link.’ Now since July 1st 2007 I have your good service and feel more secure. I tell my friends about ‘Vital-Link’ as soon as they will be in need of one. I will let you know. Thank You.”

Jeroline Wickliffe (Vacaville, Ca):
“I’m new—the agent who installed my system was wonderful. He was patient, answered all of my questions, and demonstrated the equipment to my satisfaction as to its range. I never though to a list of my medications in the fridge—WOW!!!”

Joyce Babson (Hayward, Ca):
"I'm very pleased with my service.  I feel safe to live my life alone.  There is a relief of knowing all I have to do is push the button and I'm in touch to my emergency immediately"

Barbara Margolis (San Francisco, Ca)—her daughter, Sarah Pearce:
“My mother fell in her apartment on 12/21—she was behind a closed door and you couldn’t hear her. Thanks for calling me; she was okay but needed an ambulance after I arrived. Thanks again.

Coral Hefner (Tucson, AZ)
“I have never had to use the Vital Link system since signing up 2 years ago. But it has been a relief for my family to know that I can reach help when they are gone. It also gives me peace of mind knowing help will arrive at the push of a button when I’m alone…P.S. Plus, it is a reasonable monthly charge.”

Robert & Doris Washton (Bronx, NY)
“We are very secure knowing that help will be near during an emergency. When we test our system, we always get a good response which enforces our safety.”

Lena Montesano (Crockett, Ca):
“You’re doing great. Since I live alone at the ripe age of 88, having Vital Link is like having another person in the house. It gives me added security & also to my family. It’s a must for seniors living alone.”

Nellie Takeda (Alameda, CA)
“Hi Art. We want to take this opportunity to thank you and your staff for the dedicated care and attention you have given mom these last few years. Vital-Link Emergency Response System has given mom and us the peace of mind we needed to assure us that mom can continue to live independently and in doing so, maintain that ever so important dignity as she ages. Thank you, thank you, thank you.”    -The Takeda Family

Lorraine Silva (Fremont, CA) 
“I had need for your service two weeks ago when I fell. I was amazed at the prompt service I received-almost immediately paramedics were there. I’m a firm advocate for your medical alert service.”

Larry Smith (Vacaville, CA)
“I do appreciate your medical alarm service very much. It saved my life so many times. I have so many problems, some heart, stomach and I have arthritis. The panic button saved my life so many times, I couldn’t do without it. I am thankful for this help. I would die if I didn’t have it. God Bless!”

Yvonne Skyrus (Walnut Creek, CA)
“I have never regretted having Vital-Link Medical Alert System. It is in reach of my bed so I feel secure I can get help if I need it. It is also a security to check in and find all is in working order-even though I miss a monthly test once or twice through the years! The people who answer are always cheerful and give the report how the Medical Alarm is working. This is really Vital to hear. My thanks to all who make this service available.”

Shirley Rosenstock (Laguna Woods, CA)
“It is comforting to know that I have Vital-Link Medical Alert System. Although I have had only had to use the system once (thank the good lord) to response was excellent.”

Milia Zakkak (Hayward, CA) ----Her Daughter in Law----
“I am writing on behalf of my mother-in-law. We started using your Medical Alert service quite some time ago. She has had to use your service several times. We have been pleased at the quick response each and every time. We are thrilled that she has this service and will refer you to family and friends.”

Frances McOmie (Walnut Creek, CA)
“I am 90 now and have been depending on Vital-Link Medical Alarm for eight years for assistance in time of accident or illness. It is a blessing I would not live without. I am able to live alone without stress because of a Vital Link. I am convinced that this has been a vital factor in my continuing good health, mental and physical.”

Hazel Jacob (Oakland, CA)
“Congratulations on your 23rd year. I have been with you for going on 3 years and I feel so secure knowing you are there. I have used the service twice as I am 98 and totter on my feet as I fall and no way can I get up—so I press the button and someone comes and all is ok again. Thank you for all you are. I have had good feelings for your group since day one when you came and set me up. Have another good, successful quarter century.”

Daniel and Ramona Erwin (Vacaville, CA)
“We feel more comfortable wearing our Vital-Link Medical Alert. My husband fell and would have been lying on the floor if the button hadn’t gone off. I was leaving the building as the fire department arrived looking for our apartment. Except for a few bruises, he was alright. Thank You.”

Clarence Miller (Las Vegas, NV)
“Evidently, I inadvertently pressed the clicker in my sleep and I awoke to someone talking to me. As I entered the living room I found your service person calling my name. I answered and told him I was ok and to thank your service. I didn’t need assistance and I was ok. Thank you for the response.”

Lillian Weiner (San Francisco, CA) 
“I am an 89 and a half year old woman-walk with a cane-use a cart with three trays to carry everything from room to room, refrigerator to stove, stove to table, etc. I live alone and hang onto the banisters, walls, etc to get around the house. I am also a widow who lives alone.  I slipped and couldn’t get off the floor. That is when I decided to get help. I had heard of Vital-Link Emergency Response System and asked my children to order one for me. I am so happy to have it. My children don’t have to worry so much me. I am glad to send you a monthly check. Thank You.”

Lena Montesano (Crockett, CA)
“I am an 85 year old woman living alone. Having Vital-Link Medical Alarm gives me a sense of security. It is like having a guardian angel watching over me. Plus the fact, it gives my loving and caring family peace of mind.” 

Gaenell Tleimat (Alamo, CA)
“I have not had an actual need for “Vital-Link” Emergency Response System but it is a great comfort knowing I have help at my finger tips if I do need help. When my husband died I was so worried “What if something were to happen to me” being alone. Now I don’t even think it. It gives my children comfort knowing I’m ok.”

Eartie Green (Berkeley, CA)
“Mr. Hoffman, I am very happy to say that I am very pleased with your concern. It let me know that you care. Most time I do forget to test as I should, but the times that I have, someone is always there. The first words they say are their names and then “Eartie, are you alright?”... I am very much pleased. Tell your staff they are the greatest.”

Frank Tabler  (San Leandro, CA)
“Its nice to be able to sleep soundly knowing if my dad needs me, he can press the button and your people will call me. Thank You.”  --Francis Sequeira

Helen Nixon (Oakland, CA) 
“My family is leaving next week for a three week vacation in Italy. Even though I will be home alone much of the time while they are away, they won’t have to worry me knowing that help is as close as the touch of a button.”

Winfield Williams (Alamo, CA)
“My grown children insisted that I obtain your service. I had suffered two bad falls and couldn’t get myself up. I notice now that they feel more comfortable taking short recreational trips out of town. myself, I noticed that I religiously wear my Vital Link all the time.”

May Horton (San Francisco, CA)
“My mother is 91 and unsteady on her feet, yet she insists on living alone. Before I had your service I was so afraid she would fall and no one would know it. It has relieved my mind a lot to know you would hear her if she called out.”  ---Mary Diane Mills

Ercel B. Wire (San Francisco, CA)
“I have been with Vital-Link for some time now and it is comforting to know that I have someone I can depend on in case of an emergency. While I have not had to call you for help, I wear my alarm-button constantly and feel secure knowing that help is always available.”

Genevieve Lemone (San Francisco, CA)   -----Quote given by her caregiver-----
“It is very helpful. Had to use it several times.”  

Josephine Reed (San Francisco, CA)
“Just a note to let you know Link is on the ball. Glad to have it. A Month ago I was working in my yard and hit my button. Vital Link was there in a few minutes. They were here and the office called me later to see if I was ok. So Vital-Link is good to have if you live alone. I have told several of my friends it.”

Marie Delpuech (Oakland)
“I only needed your help once but was entirely satisfied. My family is very much for having Vital-Link. Thank You.”

Wilhelmina Sellers (Oakland, CA) 
“I am a woman that is 87 years old and I had one of my legs removed. I want to thank you for your help. It has been wonderful hearing your business.”

Jean Pimental (Antioch, CA)
“We haven’t had to use our system yet, but it is reassuring to know that if we need it, mom can get help when we are at work.” –Mrs. Thomas Pimental

Charlotte Krepismann (Los Altos, CA)
“I used the Vital-Link system only once, in 1988, and the help came rapidly, sadly it was too late to help my husband. Since that time, during the years while alone, the button stays on the table near my bed every night. I just feel more secure.”

Elizabeth Thomas (Concord, CA) 
“I enjoy the Peace of mind knowing a push of a button means help is on the way. I haven’t had to use it but it is nice knowing it is there. Thank You.”

Alta Reedle (San Leandro, CA)
“Well I’m new to it and I can’t help but think when my two kids decided to kill me. I woke up to find myself locked into the bathroom stark naked and not able to get up. So I spent 4 and a half days in there before someone broke in to wonder why no one had seen me. So then I decided I’d get a Vital-Link.”

Isabel Pursell (Walnut Creek, CA)
“Just having “peace of mind” makes my day. I haven’t needed to use it, but I feel safe when my daughter and son-in-law are away at his softball games.”

Norma Cherlin (Santa Rosa, CA)
“I am a new subscriber and fortunately have had no need to call you. However, when I did the first monthly test, it was very reassuring to hear the voice asking if I needed help.”